Position Responsibilities:Collects on negative accounts and updates accounts on telecheck. Performs filing and related record keeping duties. Maintains the repossession log book and reports repossessions to the Credit Bureau. Logs all returned checks forwarded to the Collections Department for handling.Performs processing functions as assigned. Receives and processes all incoming garnishments and IRS levies. Processes small claims paperwork as directed by collectors.Prepares title work for sale of
Resource One Credit Union - CentervillePosition ResponsibilitiesRespond to a high volume of inbound calls, emails, and digital inquiries with professionalism, efficiency, and accuracy.Provide detailed information about credit union products, services, policies, and procedures.Assist members with account inquiries, transaction history, balance verification, loan information, and digital banking support.Perform account maintenance tasks including address changes, payment processing, debit card orders, and more.Troubleshoot issues related to
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Armed/Unarmed Security – Camera Monitoring – Background Checks – Drug Testing – and more.